FAQs

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FAQs2023-04-29T07:34:48-05:00

GRAPHIC DESIGN

What design services do you offer?2023-06-10T06:49:07-05:00

PRINT DESIGN – We design flyers, business cards, signs, posters, banners, letterheads, tickets. Pretty much anything that can be printed. DIGITAL DESIGN – We create and develop digital presentations, slideshows, social media graphics, web advertisements, etc. BRAND DEVELOPMENT – We design professional logos, business cards and labels.

In what format will the artwork be provided?2022-12-10T12:21:09-05:00

The print-ready artwork will be provided via email once payment has been fully settled. Formats include: JPEG,PNG,PDF,EPS,AI.

Do you offer printing services?2023-06-13T11:26:28-05:00

Yes. We offer short-run printing of photos, signs, posters & banners. To view products we print, click here

DIGITAL DESIGN

What is ‘digital design’?2022-12-10T14:08:27-05:00

Digital design is any kind of design that appears in a digital format (on an app or website or screen), rather than in print (on a physical page).

What ‘digital products’ do you create?2023-06-13T11:27:58-05:00

Web/social media advertisements, photo slideshows, animated web advertisements, digital backdrop graphics, customized powerpoints, interactive media, digital signage. To view and order products, click here

Is ‘digital design’ costly?2022-12-10T14:13:00-05:00

It depends on what the client requires and the magnitude of the work involved.

FULL-COLOR PRINTING

What items do you print?2023-06-13T11:28:33-05:00

We print photos, posters, banners, signs, wall art & technical/cad drawings. Click here to learn more about out printing services. To view and order products, click here

Do you offer high-volume printing?2022-12-10T14:35:23-05:00

No. We do not offer high-volume printing. We offer short production runs.

PLACING ORDERS & PAYMENT METHODS

How do I officially request your services?2023-04-30T06:18:35-05:00

You may submit your orders via phone – 876.476.0925 or you may email us at orders@digitalislandja.com. You also have the option to use the product order form on each product’s page on the website. Once you submit your order details using the product form, we will contact you via email or phone to provide the quote/costing. Once payment is made, the product is prepared and available for pick-up at our office. Electronic/digital products will be emailed.

What payment methods do you accept?2023-06-29T10:48:04-05:00

We accept Cash, Electronic Funds Transfer (EFT) and Cheques.

When is payment required?2022-12-11T07:39:38-05:00

In most instances, full payment is required before development/production begins. In instances where a 50% down payment is required, the digital artwork or printed item will be delivered upon receipt of the balance.

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